What is this support ticket about?

This website (Toodledo.com)
Tasks Section
Notes Section
Outline Section
Lists Section
Sharing / Collaboration
Settings
Password Issues
Payment Issues / Refunds
Other
Beta Testing

Our Official iOS app for iPhone, iPad and iPod touch (named Toodledo)
Sharing / Collaboration
File Attachments
Crashes / Syncing Issues
Other

Our Official Android app for phones and tablets (named Toodledo)
General

3rd Party Apps
Todo (by Appigo) on iOS
Notebook (by Appigo) on iOS
Chromadrake Outlook Synchronization
Pocket Informant
2Do on iOS
TaskJot on Blackberry
Other Android
Other iOS
Other 3rd party app

Other
Press Inquiries / Business Opportunities
Other

Details

Please select the options above first.

Please visit Appigo.com for support with their products. We cannot provide support for 3rd party apps.

Please visit Pocketinformant.com for support with their products. We cannot provide support for 3rd party apps.

Please visit 2DoApp.com for support with their products. We cannot provide support for 3rd party apps.

Please visit TaskJot.com for support with their products. We cannot provide support for 3rd party apps.

There are several third party Android apps that sync with Toodledo. Please visit our 3rd party directory and find the app that you are using. Then please contact that company for support. We cannot provide support for 3rd party apps.

The Chromadrake Outlook Sync tool has been discontinued by the company that made it. There are alternatives in our "Tools" section that work better.

Please visit our 3rd party directory and find the app that you are using. Then please contact that company for support. We cannot provide support for 3rd party apps.

To change your password, please click on the "Settings" link at the top of the page and then click "edit" next to the password section.

If you have forgotten your password, please sign out and then use the "I forgot my password" link on our homepage to have it reset and emailed to you. If the email does not arrive within a few minutes, please check your spam folder.

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Please read this page about how collaboration works first. It is likely that it will answer your question. If you still have a question, please continue to create a ticket.

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Sharing / Collaboration is partially supported in our iOS app (read here), further support is on our to-do list for a future update.

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File attachments are not yet supported in our iOS app, but this is on our to-do list for a future update.

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If our iOS app is crashing, please try these steps first. For issues with syncing, please try these steps first. In most cases this will resolve the issue. If it does not, please continue to create a ticket and include a crash report if possible.

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